A Government Capable of Saying No
A Government Capable of Saying No
Salaries as a Reaction against Customer Service
This chapter documents how a pattern of reciprocity between officers and service recipients persisted, and in some cases intensified, in several areas of government from the mid-1800s to the early 1900s. This chapter also shows how lawmakers by the early 1900s had become disenchanted with the very idea of reciprocity between officials and laypersons. This disenchantment was a further reason that they abolished facilitative payments (on top of the unworkability of price regulation and public hostility to official lucre). The chapter traces the pattern of events through three case studies.
Keywords: reciprocity, lawmakers, officials, laypersons, KW, facilitative payments, price regulation
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