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FutureproofHow to Build Resilience in an Uncertain World$
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Jon Coaffee

Print publication date: 2019

Print ISBN-13: 9780300228670

Published to Yale Scholarship Online: May 2020

DOI: 10.12987/yale/9780300228670.001.0001

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The Search for Organisational Agility

The Search for Organisational Agility

(p.169) 7 The Search for Organisational Agility

Jon Coaffee

Yale University Press

This chapter asserts that, by drawing together learning points and key principles from private- and public-sector attempts to embed flexibility, agility, and adaptability into the everyday practices of organisations, it is possible to illuminate a set of key attributes required for putting organisational resilience into future practice effectively. The complex vulnerabilities and associated disruptions of today shine a light on the importance of developing corporate resilience to survive and thrive through enhancing both business continuity and competitive advantage. In the wake of 9/11, emergency or ‘resilience’ planning became a highly influential area of strategic policy in many areas of government and business. There was growing importance placed on developing robust processes and procedures for managing risk as a way to sustain key functions and improve the ability of an organisation to perform under conditions of disruption and stress. Greater importance was placed on business continuity planning as well as more nuanced forms of risk assessment and ‘horizon scanning’ that could better detect and plan responses to expected threats and possible crises.

Keywords:   organisational agility, corporate resilience, business continuity, competitive advantage, emergency planning, resilience planning, private-sector organisations, public-sector organisations

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